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| 24 | <text x="60" y="58" font-family="'Helvetica Neue', Arial, sans-serif" font-size="30" font-weight="bold" fill="#1A3A5C"> |
| 25 | Quick Wins First, Then Systematic Service Transformation |
| 26 | </text> |
| 27 | |
| 28 | |
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| 30 | <text x="80" y="106" font-family="'Helvetica Neue', Arial, sans-serif" font-size="14" fill="#FFFFFF"> |
| 31 | A phased 12-month rollout — launch low-cost, high-data-value initiatives first, then scale to service and financial incentives as infrastructure matures. |
| 32 | </text> |
| 33 | |
| 34 | |
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| 39 | <text x="220" y="167" text-anchor="middle" font-family="'Helvetica Neue', Arial, sans-serif" font-size="11" font-weight="bold" fill="#1A3A5C">Q1</text> |
| 40 | |
| 41 | <circle cx="500" cy="162" r="14" fill="#FFFFFF" stroke="#E8A838" stroke-width="3" /> |
| 42 | <text x="500" y="167" text-anchor="middle" font-family="'Helvetica Neue', Arial, sans-serif" font-size="11" font-weight="bold" fill="#E8A838">Q2</text> |
| 43 | |
| 44 | <circle cx="780" cy="162" r="14" fill="#FFFFFF" stroke="#2D8A4E" stroke-width="3" /> |
| 45 | <text x="780" y="167" text-anchor="middle" font-family="'Helvetica Neue', Arial, sans-serif" font-size="11" font-weight="bold" fill="#2D8A4E">Q3</text> |
| 46 | |
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| 48 | <text x="1060" y="167" text-anchor="middle" font-family="'Helvetica Neue', Arial, sans-serif" font-size="11" font-weight="bold" fill="#1A3A5C">Q4</text> |
| 49 | |
| 50 | |
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| 59 | </g> |
| 60 | <text x="122" y="220" font-family="'Helvetica Neue', Arial, sans-serif" font-size="16" font-weight="bold" fill="#FFFFFF">Phase 1: Quick Wins</text> |
| 61 | |
| 62 | |
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| 65 | </g> |
| 66 | <text x="125" y="270" font-family="'Helvetica Neue', Arial, sans-serif" font-size="14" font-weight="bold" fill="#1A3A5C">Launch Magazine</text> |
| 67 | <text x="125" y="288" font-family="'Helvetica Neue', Arial, sans-serif" font-size="12" fill="#5D6D7E">Monthly customer publication</text> |
| 68 | <text x="125" y="303" font-family="'Helvetica Neue', Arial, sans-serif" font-size="12" fill="#5D6D7E">with owner stories</text> |
| 69 | |
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| 71 | |
| 72 | |
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| 75 | </g> |
| 76 | <text x="125" y="343" font-family="'Helvetica Neue', Arial, sans-serif" font-size="14" font-weight="bold" fill="#1A3A5C">Deploy Questionnaire</text> |
| 77 | <text x="125" y="360" font-family="'Helvetica Neue', Arial, sans-serif" font-size="14" font-weight="bold" fill="#1A3A5C">Incentive</text> |
| 78 | <text x="125" y="378" font-family="'Helvetica Neue', Arial, sans-serif" font-size="12" fill="#5D6D7E">Branded pen programme</text> |
| 79 | <text x="125" y="393" font-family="'Helvetica Neue', Arial, sans-serif" font-size="12" fill="#5D6D7E">for data collection</text> |
| 80 | |
| 81 | <path fill="#2D8A4E" fill-opacity="0.08" d="M99,415 H321 A4,4 0 0 1 325,419 V433 A4,4 0 0 1 321,437 H99 A4,4 0 0 1 95,433 V419 A4,4 0 0 1 99,415 Z" /> |
| 82 | <text x="105" y="430" font-family="'Helvetica Neue', Arial, sans-serif" font-size="11" font-weight="bold" fill="#2D8A4E">Cost: Very Low | Impact: Quick Data</text> |
| 83 | |
| 84 | |
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| 91 | </g> |
| 92 | <text x="402" y="220" font-family="'Helvetica Neue', Arial, sans-serif" font-size="16" font-weight="bold" fill="#FFFFFF">Phase 2: Service Uplift</text> |
| 93 | |
| 94 | |
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| 96 | <path d="M11.998 2l.118 .007l.059 .008l.061 .013l.111 .034a.993 .993 0 0 1 .217 .112l.104 .082l.255 .218a11 11 0 0 0 7.189 2.537l.342 -.01a1 1 0 0 1 1.005 .717a13 13 0 0 1 -9.208 16.25a1 1 0 0 1 -.502 0a13 13 0 0 1 -9.209 -16.25a1 1 0 0 1 1.005 -.717a11 11 0 0 0 7.531 -2.527l.263 -.225l.096 -.075a.993 .993 0 0 1 .217 -.112l.112 -.034a.97 .97 0 0 1 .119 -.021l.115 -.007zm3.71 7.293a1 1 0 0 0 -1.415 0l-3.293 3.292l-1.293 -1.292l-.094 -.083a1 1 0 0 0 -1.32 1.497l2 2l.094 .083a1 1 0 0 0 1.32 -.083l4 -4l.083 -.094a1 1 0 0 0 -.083 -1.32z" /> |
| 97 | </g> |
| 98 | <text x="405" y="270" font-family="'Helvetica Neue', Arial, sans-serif" font-size="14" font-weight="bold" fill="#1A3A5C">3-Year Free After-</text> |
| 99 | <text x="405" y="288" font-family="'Helvetica Neue', Arial, sans-serif" font-size="14" font-weight="bold" fill="#1A3A5C">sales Service</text> |
| 100 | <text x="405" y="310" font-family="'Helvetica Neue', Arial, sans-serif" font-size="12" fill="#5D6D7E">Roll out across all European</text> |
| 101 | <text x="405" y="325" font-family="'Helvetica Neue', Arial, sans-serif" font-size="12" fill="#5D6D7E">franchise locations</text> |
| 102 | |
| 103 | <text x="405" y="355" font-family="'Helvetica Neue', Arial, sans-serif" font-size="12" fill="#5D6D7E">Addresses 26% service churn</text> |
| 104 | <text x="405" y="373" font-family="'Helvetica Neue', Arial, sans-serif" font-size="12" fill="#5D6D7E">Staff training programme</text> |
| 105 | |
| 106 | <path fill="#E8A838" fill-opacity="0.1" d="M379,415 H601 A4,4 0 0 1 605,419 V433 A4,4 0 0 1 601,437 H379 A4,4 0 0 1 375,433 V419 A4,4 0 0 1 379,415 Z" /> |
| 107 | <text x="385" y="430" font-family="'Helvetica Neue', Arial, sans-serif" font-size="11" font-weight="bold" fill="#E8A838">Cost: Med-High | Impact: Core Fix</text> |
| 108 | |
| 109 | |
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| 113 | |
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| 115 | <path d="M17 3.34a10 10 0 1 1 -15 8.66l.005 -.324a10 10 0 0 1 14.995 -8.336m-2.5 9.66a1.5 1.5 0 1 0 0 3a1.5 1.5 0 0 0 0 -3m1.207 -4.707a1 1 0 0 0 -1.414 0l-6 6a1 1 0 0 0 1.414 1.414l6 -6a1 1 0 0 0 0 -1.414m-6.207 -.293a1.5 1.5 0 1 0 0 3a1.5 1.5 0 0 0 0 -3" /> |
| 116 | </g> |
| 117 | <text x="682" y="220" font-family="'Helvetica Neue', Arial, sans-serif" font-size="16" font-weight="bold" fill="#FFFFFF">Phase 3: Incentives</text> |
| 118 | |
| 119 | |
| 120 | <g transform="translate(655.0, 255.0) scale(0.8333333333333334)" fill="#2D8A4E"> |
| 121 | <path d="M17 3.34a10 10 0 1 1 -15 8.66l.005 -.324a10 10 0 0 1 14.995 -8.336m-2.5 9.66a1.5 1.5 0 1 0 0 3a1.5 1.5 0 0 0 0 -3m1.207 -4.707a1 1 0 0 0 -1.414 0l-6 6a1 1 0 0 0 1.414 1.414l6 -6a1 1 0 0 0 0 -1.414m-6.207 -.293a1.5 1.5 0 1 0 0 3a1.5 1.5 0 0 0 0 -3" /> |
| 122 | </g> |
| 123 | <text x="685" y="270" font-family="'Helvetica Neue', Arial, sans-serif" font-size="14" font-weight="bold" fill="#1A3A5C">20% Loyalty Discount</text> |
| 124 | <text x="685" y="290" font-family="'Helvetica Neue', Arial, sans-serif" font-size="12" fill="#5D6D7E">For existing customers on</text> |
| 125 | <text x="685" y="305" font-family="'Helvetica Neue', Arial, sans-serif" font-size="12" fill="#5D6D7E">new model purchases</text> |
| 126 | |
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| 128 | |
| 129 | |
| 130 | <g transform="translate(655.0, 328.0) scale(0.8333333333333334)" fill="#1A3A5C"> |
| 131 | <path d="M14 5a1 1 0 0 1 .694 .28l.087 .095l3.699 4.625h.52a3 3 0 0 1 2.995 2.824l.005 .176v4a1 1 0 0 1 -1 1h-1.171a3.001 3.001 0 0 1 -5.658 0h-4.342a3.001 3.001 0 0 1 -5.658 0h-1.171a1 1 0 0 1 -1 -1v-6l.007 -.117l.008 -.056l.017 -.078l.012 -.036l.014 -.05l2.014 -5.034a1 1 0 0 1 .928 -.629zm-7 11a1 1 0 1 0 0 2a1 1 0 0 0 0 -2m10 0a1 1 0 1 0 0 2a1 1 0 0 0 0 -2m-6 -9h-5.324l-1.2 3h6.524zm2.52 0h-.52v3h2.92z" /> |
| 132 | </g> |
| 133 | <text x="685" y="343" font-family="'Helvetica Neue', Arial, sans-serif" font-size="14" font-weight="bold" fill="#1A3A5C">Trade-in Programme</text> |
| 134 | <text x="685" y="363" font-family="'Helvetica Neue', Arial, sans-serif" font-size="12" fill="#5D6D7E">Generous trade-in offers for</text> |
| 135 | <text x="685" y="378" font-family="'Helvetica Neue', Arial, sans-serif" font-size="12" fill="#5D6D7E">existing Kimsoong vehicles</text> |
| 136 | |
| 137 | <path fill="#2D8A4E" fill-opacity="0.08" d="M659,415 H881 A4,4 0 0 1 885,419 V433 A4,4 0 0 1 881,437 H659 A4,4 0 0 1 655,433 V419 A4,4 0 0 1 659,415 Z" /> |
| 138 | <text x="665" y="430" font-family="'Helvetica Neue', Arial, sans-serif" font-size="11" font-weight="bold" fill="#2D8A4E">Cost: Medium | Impact: Retention</text> |
| 139 | |
| 140 | |
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| 144 | |
| 145 | <g transform="translate(932.0, 203.0) scale(0.9166666666666666)" fill="#E8A838"> |
| 146 | <path d="M17 3a1 1 0 0 1 .993 .883l.007 .117v2.17a3 3 0 1 1 0 5.659v.171a6.002 6.002 0 0 1 -5 5.917v2.083h3a1 1 0 0 1 .117 1.993l-.117 .007h-8a1 1 0 0 1 -.117 -1.993l.117 -.007h3v-2.083a6.002 6.002 0 0 1 -4.996 -5.692l-.004 -.225v-.171a3 3 0 0 1 -3.996 -2.653l-.003 -.176l.005 -.176a3 3 0 0 1 3.995 -2.654l-.001 -2.17a1 1 0 0 1 1 -1h10zm-12 5a1 1 0 1 0 0 2a1 1 0 0 0 0 -2m14 0a1 1 0 1 0 0 2a1 1 0 0 0 0 -2" /> |
| 147 | </g> |
| 148 | <text x="962" y="220" font-family="'Helvetica Neue', Arial, sans-serif" font-size="16" font-weight="bold" fill="#FFFFFF">Phase 4: Evaluate</text> |
| 149 | |
| 150 | |
| 151 | <g transform="translate(935.0, 255.0) scale(0.8333333333333334)" fill="#1A3A5C"> |
| 152 | <path d="M9.883 2.207a1.9 1.9 0 0 1 2.087 1.522l.025 .167l.005 .104v7a1 1 0 0 0 .883 .993l.117 .007h6.8a2 2 0 0 1 2 2a1 1 0 0 1 -.026 .226a10 10 0 1 1 -12.27 -11.933l.27 -.067l.11 -.02z" /> |
| 153 | <path d="M14 3.5v5.5a1 1 0 0 0 1 1h5.5a1 1 0 0 0 .943 -1.332a10 10 0 0 0 -6.11 -6.111a1 1 0 0 0 -1.333 .943z" /> |
| 154 | </g> |
| 155 | <text x="965" y="270" font-family="'Helvetica Neue', Arial, sans-serif" font-size="14" font-weight="bold" fill="#1A3A5C">Measure KPIs</text> |
| 156 | <text x="965" y="290" font-family="'Helvetica Neue', Arial, sans-serif" font-size="12" fill="#5D6D7E">Track repeat rate, satisfaction,</text> |
| 157 | <text x="965" y="305" font-family="'Helvetica Neue', Arial, sans-serif" font-size="12" fill="#5D6D7E">questionnaire return metrics</text> |
| 158 | |
| 159 | <line x1="935" y1="317" x2="1165" y2="317" stroke="#D5DDE5" stroke-width="0.5" /> |
| 160 | |
| 161 | |
| 162 | <g transform="translate(935.0, 328.0) scale(0.8333333333333334)" fill="#E8A838"> |
| 163 | <path d="M12.01 2.011a3.2 3.2 0 0 1 2.113 .797l.154 .145l.698 .698a1.2 1.2 0 0 0 .71 .341l.135 .008h1a3.2 3.2 0 0 1 3.195 3.018l.005 .182v1c0 .27 .092 .533 .258 .743l.09 .1l.697 .698a3.2 3.2 0 0 1 .147 4.382l-.145 .154l-.698 .698a1.2 1.2 0 0 0 -.341 .71l-.008 .135v1a3.2 3.2 0 0 1 -3.018 3.195l-.182 .005h-1a1.2 1.2 0 0 0 -.743 .258l-.1 .09l-.698 .697a3.2 3.2 0 0 1 -4.382 .147l-.154 -.145l-.698 -.698a1.2 1.2 0 0 0 -.71 -.341l-.135 -.008h-1a3.2 3.2 0 0 1 -3.195 -3.018l-.005 -.182v-1a1.2 1.2 0 0 0 -.258 -.743l-.09 -.1l-.697 -.698a3.2 3.2 0 0 1 -.147 -4.382l.145 -.154l.698 -.698a1.2 1.2 0 0 0 .341 -.71l.008 -.135v-1l.005 -.182a3.2 3.2 0 0 1 3.013 -3.013l.182 -.005h1a1.2 1.2 0 0 0 .743 -.258l.1 -.09l.698 -.697a3.2 3.2 0 0 1 2.269 -.944z" /> |
| 164 | </g> |
| 165 | <text x="965" y="343" font-family="'Helvetica Neue', Arial, sans-serif" font-size="14" font-weight="bold" fill="#1A3A5C">Adjust Programme</text> |
| 166 | <text x="965" y="363" font-family="'Helvetica Neue', Arial, sans-serif" font-size="12" fill="#5D6D7E">Refine based on data;</text> |
| 167 | <text x="965" y="378" font-family="'Helvetica Neue', Arial, sans-serif" font-size="12" fill="#5D6D7E">prepare Year 2 plan</text> |
| 168 | |
| 169 | <path fill="#1A3A5C" fill-opacity="0.06" d="M939,415 H1161 A4,4 0 0 1 1165,419 V433 A4,4 0 0 1 1161,437 H939 A4,4 0 0 1 935,433 V419 A4,4 0 0 1 939,415 Z" /> |
| 170 | <text x="945" y="430" font-family="'Helvetica Neue', Arial, sans-serif" font-size="11" font-weight="bold" fill="#1A3A5C">Cost: Low | Impact: Optimization</text> |
| 171 | |
| 172 | |
| 173 | <text x="60" y="480" font-family="'Helvetica Neue', Arial, sans-serif" font-size="16" font-weight="bold" fill="#1A3A5C">12-Month KPI Targets</text> |
| 174 | <line x1="60" y1="490" x2="1220" y2="490" stroke="#D5DDE5" stroke-width="1" /> |
| 175 | |
| 176 | |
| 177 | <path fill="#F4F6F8" d="M66,505 H414 A6,6 0 0 1 420,511 V569 A6,6 0 0 1 414,575 H66 A6,6 0 0 1 60,569 V511 A6,6 0 0 1 66,505 Z" /> |
| 178 | |
| 179 | <g transform="translate(75.0, 518.0)" fill="#E74C3C"> |
| 180 | <path d="M12.01 2.011a3.2 3.2 0 0 1 2.113 .797l.154 .145l.698 .698a1.2 1.2 0 0 0 .71 .341l.135 .008h1a3.2 3.2 0 0 1 3.195 3.018l.005 .182v1c0 .27 .092 .533 .258 .743l.09 .1l.697 .698a3.2 3.2 0 0 1 .147 4.382l-.145 .154l-.698 .698a1.2 1.2 0 0 0 -.341 .71l-.008 .135v1a3.2 3.2 0 0 1 -3.018 3.195l-.182 .005h-1a1.2 1.2 0 0 0 -.743 .258l-.1 .09l-.698 .697a3.2 3.2 0 0 1 -4.382 .147l-.154 -.145l-.698 -.698a1.2 1.2 0 0 0 -.71 -.341l-.135 -.008h-1a3.2 3.2 0 0 1 -3.195 -3.018l-.005 -.182v-1a1.2 1.2 0 0 0 -.258 -.743l-.09 -.1l-.697 -.698a3.2 3.2 0 0 1 -.147 -4.382l.145 -.154l.698 -.698a1.2 1.2 0 0 0 .341 -.71l.008 -.135v-1l.005 -.182a3.2 3.2 0 0 1 3.013 -3.013l.182 -.005h1a1.2 1.2 0 0 0 .743 -.258l.1 -.09l.698 -.697a3.2 3.2 0 0 1 2.269 -.944z" /> |
| 181 | </g> |
| 182 | <text x="110" y="530" font-family="'Helvetica Neue', Arial, sans-serif" font-size="14" font-weight="bold" fill="#1A3A5C">Repeat Buyer Rate</text> |
| 183 | <text x="110" y="555" font-family="'Helvetica Neue', Arial, sans-serif" font-size="24" font-weight="bold" fill="#E74C3C">15%</text> |
| 184 | <text x="170" y="555" font-family="'Helvetica Neue', Arial, sans-serif" font-size="18" fill="#5D6D7E">→</text> |
| 185 | <text x="195" y="555" font-family="'Helvetica Neue', Arial, sans-serif" font-size="24" font-weight="bold" fill="#27AE60">30%+</text> |
| 186 | |
| 187 | |
| 188 | <path fill="#F4F6F8" d="M446,505 H794 A6,6 0 0 1 800,511 V569 A6,6 0 0 1 794,575 H446 A6,6 0 0 1 440,569 V511 A6,6 0 0 1 446,505 Z" /> |
| 189 | |
| 190 | <g transform="translate(455.0, 518.0)" fill="#E8A838"> |
| 191 | <path d="M8.243 7.34l-6.38 .925l-.113 .023a1 1 0 0 0 -.44 1.684l4.622 4.499l-1.09 6.355l-.013 .11a1 1 0 0 0 1.464 .944l5.706 -3l5.693 3l.1 .046a1 1 0 0 0 1.352 -1.1l-1.091 -6.355l4.624 -4.5l.078 -.085a1 1 0 0 0 -.633 -1.62l-6.38 -.926l-2.852 -5.78a1 1 0 0 0 -1.794 0l-2.853 5.78z" /> |
| 192 | </g> |
| 193 | <text x="490" y="530" font-family="'Helvetica Neue', Arial, sans-serif" font-size="14" font-weight="bold" fill="#1A3A5C">Satisfaction (Good+)</text> |
| 194 | <text x="490" y="555" font-family="'Helvetica Neue', Arial, sans-serif" font-size="24" font-weight="bold" fill="#E74C3C">33%</text> |
| 195 | <text x="545" y="555" font-family="'Helvetica Neue', Arial, sans-serif" font-size="18" fill="#5D6D7E">→</text> |
| 196 | <text x="570" y="555" font-family="'Helvetica Neue', Arial, sans-serif" font-size="24" font-weight="bold" fill="#27AE60">60%</text> |
| 197 | |
| 198 | |
| 199 | <path fill="#F4F6F8" d="M826,505 H1214 A6,6 0 0 1 1220,511 V569 A6,6 0 0 1 1214,575 H826 A6,6 0 0 1 820,569 V511 A6,6 0 0 1 826,505 Z" /> |
| 200 | |
| 201 | <g transform="translate(835.0, 518.0)" fill="#2D8A4E"> |
| 202 | <path d="M17.997 4.17a3 3 0 0 1 2.003 2.83v12a3 3 0 0 1 -3 3h-10a3 3 0 0 1 -3 -3v-12a3 3 0 0 1 2.003 -2.83a4 4 0 0 0 3.997 3.83h4a4 4 0 0 0 3.98 -3.597zm-8.997 6.83a1 1 0 0 0 -1 1v5a1 1 0 0 0 2 0v-5a1 1 0 0 0 -1 -1m3 4a1 1 0 0 0 -1 1v1a1 1 0 0 0 2 0v-1a1 1 0 0 0 -1 -1m3 -2a1 1 0 0 0 -1 1v3a1 1 0 0 0 2 0v-3a1 1 0 0 0 -1 -1m-1 -11a2 2 0 1 1 0 4h-4a2 2 0 1 1 0 -4z" /> |
| 203 | </g> |
| 204 | <text x="870" y="530" font-family="'Helvetica Neue', Arial, sans-serif" font-size="14" font-weight="bold" fill="#1A3A5C">Questionnaire Return Rate</text> |
| 205 | <text x="870" y="555" font-family="'Helvetica Neue', Arial, sans-serif" font-size="24" font-weight="bold" fill="#E74C3C">40%</text> |
| 206 | <text x="925" y="555" font-family="'Helvetica Neue', Arial, sans-serif" font-size="18" fill="#5D6D7E">→</text> |
| 207 | <text x="950" y="555" font-family="'Helvetica Neue', Arial, sans-serif" font-size="24" font-weight="bold" fill="#27AE60">70%</text> |
| 208 | |
| 209 | |
| 210 | <path fill="#F4F6F8" d="M72,600 H1208 A12,12 0 0 1 1220,612 V612 A12,12 0 0 1 1208,624 H72 A12,12 0 0 1 60,612 V612 A12,12 0 0 1 72,600 Z" /> |
| 211 | <path fill="#1A3A5C" d="M72,600 H338 A12,12 0 0 1 350,612 V612 A12,12 0 0 1 338,624 H72 A12,12 0 0 1 60,612 V612 A12,12 0 0 1 72,600 Z" /> |
| 212 | <rect x="350" y="600" width="280" height="24" rx="0" fill="#E8A838" /> |
| 213 | <rect x="630" y="600" width="280" height="24" rx="0" fill="#2D8A4E" /> |
| 214 | <path fill="#1A3A5C" fill-opacity="0.6" d="M922,600 H1208 A12,12 0 0 1 1220,612 V612 A12,12 0 0 1 1208,624 H922 A12,12 0 0 1 910,612 V612 A12,12 0 0 1 922,600 Z" /> |
| 215 | <text x="205" y="617" text-anchor="middle" font-family="'Helvetica Neue', Arial, sans-serif" font-size="11" font-weight="bold" fill="#FFFFFF">DATA FOUNDATION</text> |
| 216 | <text x="490" y="617" text-anchor="middle" font-family="'Helvetica Neue', Arial, sans-serif" font-size="11" font-weight="bold" fill="#FFFFFF">SERVICE TRANSFORMATION</text> |
| 217 | <text x="770" y="617" text-anchor="middle" font-family="'Helvetica Neue', Arial, sans-serif" font-size="11" font-weight="bold" fill="#FFFFFF">FINANCIAL INCENTIVES</text> |
| 218 | <text x="1065" y="617" text-anchor="middle" font-family="'Helvetica Neue', Arial, sans-serif" font-size="11" font-weight="bold" fill="#FFFFFF">OPTIMIZE</text> |
| 219 | |
| 220 | |
| 221 | <line x1="60" y1="690" x2="1220" y2="690" stroke="#D5DDE5" stroke-width="0.5" /> |
| 222 | <text x="60" y="710" font-family="'Helvetica Neue', Arial, sans-serif" font-size="11" fill="#95A5A6">Source: Kimsoong Customer Services — Implementation Plan</text> |
| 223 | <text x="1100" y="710" font-family="'Helvetica Neue', Arial, sans-serif" font-size="10" fill="#95A5A6">CONFIDENTIAL</text> |
| 224 | <text x="1220" y="710" text-anchor="end" font-family="'Helvetica Neue', Arial, sans-serif" font-size="11" fill="#95A5A6">9</text> |
| 225 | </svg> |